Student Records Officer

Red River College

Posted: 1 day ago Closes: Dec 03, 2024

Job Location: Notre Dame Campus (Winnipeg, MB)

Job Type: Full Time

How To Apply: Job applications must be submitted through https://careers.rrc.ca/, and not through AMIK for consideration.

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RRC Polytech is committed to accessible employment and to ensuring that our hiring processes are barrier free. If you require information in an alternate format, or if you require an accommodation to participate in the hiring process, please contact [email protected]
 
Job applications must be submitted through https://careers.rrc.ca/, and not through AMIK for consideration.

Student Records Officer
Enrolment Services
 
POSITION TYPE: Full-Time Position Available  
 
SALARY: $46,862 - $65,993 per annum

POSITION LOCATION: Exchange District Campus (Winnipeg, MB)
 
At RRC Polytech we aspire to have a workforce that is representative of the diversity within our communities. For this hiring process, a preference hiring practice will be applied. First consideration will be given to applicants who self-identify within their application as one or more of the following equity-deserving group(s): Women, Indigenous Peoples, Persons with Disabilities, Racialized Persons, Persons of the 2SLGBTQlA+ Community. First consideration will also be given to internal applicants. For more information about our hiring practices, please visit: www.rrc.ca/hr/work/hiring-process/
 
ELIGIBILITY LIST: This competition may be used to establish a 6 month eligibility list of qualified candidates for future vacancies.
 
DUTIES
Reporting to the Student Records and Systems Supervisor, the Student Records Officer is responsible for processing registrations, ensuring fee assessments are correct; updating and maintaining accurate and current student/graduate records (computer and manual) and providing general and specific program information to clients (internal departments, external agencies, general public, etc.) in a professional manner.
 
REQUIRED QUALIFICATIONS

  • Diploma or degree from a recognized post-secondary education institution in Business Administration or a related field; equivalent combination of education and experience may be considered
  • Experience with the creation, maintenance and analysis of customer records using in-house and/or third-party industry specific software applications and reporting tools
  • Experience in researching and resolving incorrect customer records and financial information
  • Experience in systems testing, including identifying errors, considering ideas and alternatives, and taking the initiative to resolve errors
  • Demonstrated initiative and ability to work both as a team player and with independence
  • Experience in applying industry specific rules, regulations, procedures, and policies related to records and information services
  • Ability to plan, prioritize and organize tasks/workloads; meet deadlines; adapt to changing priorities with a high degree of accuracy and attention to detail
  • Extensive experience with Microsoft Word/Outlook/Excel
  • Effective, professional verbal communication skills
  • Experience building a respectful workplace culture that promotes diversity, learning and continuous improvement
 
CONDITIONS OF EMPLOYMENT

  • Applicants must be legally entitled to work in Canada
  • This position may be required to work evenings and/or weekends
  • This position may be required to work overtime
 
RRC Polytech campuses are located on the lands of Anishinaabe, Ininiwak, Anishininew, Dakota, and Dené, and the National Homeland of the Red River Métis. We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives. 

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