The Team Leader, Business Applications, supervises a team of Technical Analysts and oversees the design, modification, and development of corporate software applications. In addition, the Team Leader is responsible for delivery of technical analysis and support of corporate business applications by establishing expectations and project specifications. The Team Leader also contributes to Information Technology (IT) budget and strategic initiatives. The incumbent leads a team of professionals and manages the human resources responsibilities for the team. The Team Leader develops creative solutions and ensures the team is focused on collaboration, and quality and timeliness of deliverables.
KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:
Primary
The duties and responsibilities listed below are representative but not all-inclusive:
Primary
- Perform human resources functions (e.g. coach, supervise, mentor, plan and allocate resources, manage performance)
- Oversee technical analysis and development of software to support business requirements and strategies, in conjunction with technical analysts
- Develop technical requirements and translate business needs and functional documents into technical solutions, including developing applications and reporting
- Analyze business processes, develop and code new functionality and convert existing programs using applicable business applications
- Gather functional and technical specifications for reports and applications
- Provide direction and assistance to the Business Analyst and business operations to assure the proper integration of systems software
- Investigate and resolve critical system issues and support the Service Desk in resolving issues related to business applications
- Create technical designs, specifications, change requests and documentation
- Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders
- Ensure quality standards are met, in line with corporate expectations
Other
- Coordinate requirements gathering and development strategies for upcoming Human Resources and Finance IT needs
- Other duties as assigned
SKILLS
General and Specific Knowledge
General and Specific Knowledge
- Best practices, methods, trends and legislation in information technology
- Project and risk management principals
- Corporate document management systems
- Corporate Enterprise Resource Planning systems
- MS SharePoint
- M365
Formal Education and/or Certification(s) and Experience
- Minimum: university degree in computer science, with Project Management Body of Knowledge PMBOK or Information Technology Infrastructure Library (ITIL) training and 8 years’ relevant and progressive experience
Abilities
- Use computer programs to perform advanced tasks
- Write reports outlining technical solutions
- Apply project and risk management techniques
- Display excellent communication skills (listening, problem solving, negotiation, facilitation)
- Demonstrate leadership and human resources management skills
DEVELOPMENT AND LEADERSHIP
- Lead and manage direct reports
- Provide functional direction and advice to IT staff and DCC employees
WORKING CONDITIONS
- Typical office environment with occasional travel
Check out the benefits
Working with DCC offers excellent opportunities for growth – and entitles you to one of the job market’s best benefits packages. In your role as Team Leader, Business Applications, your package is valued at 25% to 30% of your salary.
Your package will include:
Working with DCC offers excellent opportunities for growth – and entitles you to one of the job market’s best benefits packages. In your role as Team Leader, Business Applications, your package is valued at 25% to 30% of your salary.
Your package will include:
- Public service pension
- 100% employer-paid annual sick leave, health and dental premiums, and life, accidental death, and short- and long-term disability insurance
- $400 Wellness Allowance (e.g., gym membership)
- $1,500 for mental health services on top of regular $1,500 paramedical coverage
- $750 Health Care Spending Account (for some medical expenses that aren’t covered under provincial plans or our standard insurance plan)
- Telus Virtual Health Care
- Maternity and parental leave top-up plan to 93% of regular gross earnings for a maximum of 37 weeks
- Hybrid workplace options including $400 allowance every two years to support work-from-home options
- Enhanced inConfidence employee and family assistance program
- Deluxe travel benefit plans
- Comprehensive vacation and other paid leave plans
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