Housing Benefits Program Specialist
Under the general direction of the Director Housing Supports, the Housing Benefit Program Specialist is responsible for ensuring that the rent supplements and building services programs are administered effectively and efficiently to prevent and end homelessness. You will work collaboratively with the Director Housing Supports, End Homelessness Winnipeg staff, community organizations/workers, and key stakeholders to address homelessness in Winnipeg. Your key duties and responsibilities will include:
Rent Supplements
Under the general direction of the Director Housing Supports, the Housing Benefit Program Specialist is responsible for ensuring that the rent supplements and building services programs are administered effectively and efficiently to prevent and end homelessness. You will work collaboratively with the Director Housing Supports, End Homelessness Winnipeg staff, community organizations/workers, and key stakeholders to address homelessness in Winnipeg. Your key duties and responsibilities will include:
Rent Supplements
- Develop operating procedures and administrative forms and revise them as needed
- Process applications for rent supplements and benefit termination
Building Services
- Develop operating procedures and administrative forms and revise them as needed
- Develop and maintain formal agreements and good working relationships with contractors and others to ensure that housing units can be repaired, and other goods and services received in a timely manner
Building Services and Rent Supplements
- Schedule, attend, and facilitate regular meetings with community organizations/workers to establish good working relationships, troubleshoot, and develop/maintain best practices
- Provide information, direction, and support to community organizations/workers as needed to ensure they are able to complete and submit applications and other forms correctly, including entering information into HIFIS (Homeless Individuals and Families Information System) to support their client’s housing needs
You are passionate about ending homelessness and have an in-depth understanding of homelessness and housing, as well as the needs of particularly vulnerable and over-represented populations and the issues affecting many homeless and low-income people. You also possess the following qualifications or an equivalent combination of education and related experience:
- Working knowledge of the following: community issues such as homelessness, colonization, poverty reduction, etc.; EIA and other income support programs; property management and Manitoba’s The Residential Tenancies Act; common household repairs and maintenance
- Ability to lead and/or facilitate small and large group discussions
- Experience interacting with community organizations, funders, and stakeholders
- Ability to work in a Windows environment including intermediate to advanced skill using Microsoft Office programs (Word and Excel, PowerPoint) and experience using databases (i.e. HIFIS), QuickBooks or other accounting software
- Experience negotiating contracts with contractors and monitoring the work
- Conflict resolution training
- A valid MB driver’s license and access to a reliable vehicle
As End Homelessness Winnipeg is committed to reconciliation and the inclusion of an Indigenous world view, experience with the practice of Indigenous culture, history, knowledge systems, and Indigenous community relationship building practices and protocols is an asset.
Salary range: $57,600 to $66,775 depending on qualifications and experience.
This Full-Time Permanent position is unionized under MGEU Local 439.
We hope you're feeling excited about our job opportunity!
EHW is an Indigenous organization. As such, we are committed to Truth and Reconciliation Calls to Action number 7 and 92 as a means to promote equitable employment and access to jobs and reduce barriers and gaps to employment for Indigenous candidates. We are eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.
So, if you feel that your experience and qualifications are not perfectly aligned with our listed requirements, we still encourage you to apply – please self-identify as Indigenous in your cover letter.
You may be just the right candidate for this role!
End Homelessness Winnipeg is proudly located on Urban Reserve Land.
You may be just the right candidate for this role!
End Homelessness Winnipeg is proudly located on Urban Reserve Land.
Please forward cover letter and résumé, including the position you are applying for by 3:00 pm, Monday, June 30, 2025 directly to: [email protected]
As an Indigenous organization, preference will be given to Indigenous (First Nations, Métis, Inuit) candidates meeting the position requirements. All Indigenous applicants are asked to self-declare within their cover letter.
We thank all applicants for their interest, but only those selected for an interview will be contacted.
We thank all applicants for their interest, but only those selected for an interview will be contacted.
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