CLOUD SUPPORT SPECIALIST

WINNIPEG, MB

• Competitive salary and benefits package.
• Defined-benefit pension plan.
• Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life and community.
• Flex-time and partially remote work schedule (providing the option to work remotely 3 days per 2 week period), depending on nature of work, operational requirements and work location.

• Assist in the deployment, configuration, and management of Azure infrastructure, including (not limited to) virtual machines, storage accounts, and networking resources.
• Monitor and optimize resource utilization to ensure efficient operation and cost-effectiveness.
• Collaborate with cross-functional teams to configure and maintain various Azure services such as Azure App Service, Azure SQL Database, Azure Blob Storage, and more.
• Ensure the proper integration and functionality of Azure services within the overall solution architecture.
• Implement and adhere to security best practices for Azure environments, including identity and access management, encryption, authentication, and compliance standards.
• Participate in regular security audits and assessments to identify and address potential vulnerabilities.
• Work closely with the Security team to implement industry's security best practices.
• Provide support for Azure-based solutions, troubleshooting issues and responding to incidents in a timely manner.
• Collaborate with senior team members to analyze and resolve complex technical problems.
• Develops, automates, and maintains tools using an automate-first mindset to improve quality and repeatability of software and infrastructure configuration development and deployment.  
• Learn and utilize automation tools and scripting languages (e.g., PowerShell) to streamline repetitive tasks and enhance operational efficiency.
• Contribute to the development of automation scripts for deployment, configuration, and maintenance processes.
• Create and maintain detailed code of our Azure environment in Terraform.
• Support teams adopting DevSecOps by assisting with building pipelines, support Azure DevOps, Github, etc.

• A four-year degree in Computer Science or Computer Engineering from a university of recognized standing with two years cloud experience demonstrating the skills and qualities required by this position.
  OR
• A two-year diploma in Computer Programming Technology from an institute of recognized standing and four years of cloud experience demonstrating the skills and qualities required by this position.
• Any of the following Cloud certifications; Azure Security Engineer, Azure Solutions Architect, Azure Administrator, or similar GCP/AWS certifications. 
• 6+ Months Experience in cloud computing infrastructure (IaaS and PaaS), ideally with Azure.
• 6+ months creating and maintaining CI/CD pipelines in Azure DevOps and/or GitHub.
• 6+ Months Experience with infrastructure as code tools such as terraform, chef, puppet, etc.
• Experience with monitoring & logging technologies, KQL and best practices 
• Have general scripting skills (PowerShell), along with knowledge of programming languages such as Java, Python, JavaScript, and C#.
• Strong problem-solving skills and a proactive approach to learning.
• Basic Knowledge of networking concepts and protocols.
• Ability to work in a flexible work environment that embraces rapid change, emphasizes continuous learning, and attacks new challenges.
• Must obtain and maintain a current Personnel Risk Assessment and a "Clear" security rating in accordance with Manitoba Hydro policy P513.
• Critical Infrastructure Protection (CIP) Training is required and must be completed prior to transfer date and renewed annually.