Reporting to a Regional Operations Manager, the Manager, Regional Projects, supports the Regional Operations Manager and/or Regional Service Line Leaders in advancing initiatives and progress toward regional goals to develop a greater understanding of regional business. The incumbent supports specific regional priorities and business management activities, including programs, initiatives and objectives, conducts independent research, and takes action on decisions as assigned. The incumbent may also carry out reporting and make recommendations for decision-making to the Regional Operations Manager and/or Regional Service Line Leaders.
KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:
Primary
The duties and responsibilities listed below are representative but not all-inclusive:
Primary
- Lead program development and communicate program outcomes across the region
- Support regional implementation of corporate initiatives such as Diversity and Inclusion, innoviCulture and Workplace Wellness and Mental Health
- Generate, interpret and communicate service level agreements
- Coordinate and conduct verification (e.g. of business management, Laserfiche files), and help DCC sites develop corrective actions
- Track and manage business KPIs, BPIs, targets and activities as set out in the Operations and Regional Business Plans.
- Develop and communicate complex program information to the regional management team (e.g. Client-Partner expectations, methods of delivery, project risks, actions DCC sites must take to achieve program goals)
- Lead and support training opportunities such as regional leadership development (LDP) and supervisor training
- Provide advice and recommendations to the regional management team on work assigned
- Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders
- Ensure quality standards are met, in line with corporate expectations
- Manage risk
Other
- Provide support to regional employees on various aspects of DCC business and initiatives
- Monitor trends and developments in corporate policy
- Other duties as assigned
SKILLS
General and Specific Knowledge
General and Specific Knowledge
- Best practices, methods and trends in DCC business, service lines and operations
Formal Education and/or Certification(s) and Experience
- Minimum: university degree in engineering, data sciences, computer science, business, mathematics, economics, statistics, management, accounting or related field with a minimum of six years’ relevant experience, or the equivalent
Abilities
- Use computer programs to perform advanced tasks
- Demonstrate business acumen and leadership skills
DEVELOPMENT AND LEADERSHIP
- Provide functional direction and advice to the regional management team, other employees, and to Client-Partners and stakeholders
WORKING CONDITIONS
- Typical office environment with occasional travel
CHECK OUT YOUR BENEFITS
Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.
Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.
Your package includes:
Health and Wellness
o 100% employer-paid annual sick leave, and health and dental premiums
o $400 wellness allowance to help cover expenses such as a gym membership
o $1,500 for mental health services on top of regular $1,500 paramedical coverage
o Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans
o 100% employer-paid annual sick leave, and health and dental premiums
o $400 wellness allowance to help cover expenses such as a gym membership
o $1,500 for mental health services on top of regular $1,500 paramedical coverage
o Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans
Home and Family
o Life, accidental-death, and short-term disability insurance
o Enhanced inConfidence employee and family assistance program
o Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
o Flexible workplace options, including $400 allowance every two years, to support working from home
o Life, accidental-death, and short-term disability insurance
o Enhanced inConfidence employee and family assistance program
o Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
o Flexible workplace options, including $400 allowance every two years, to support working from home
Leave and Retirement
o Public-service pension
o Comprehensive vacation and other paid-leave plans, along with deluxe travel benefit plans
o Public-service pension
o Comprehensive vacation and other paid-leave plans, along with deluxe travel benefit plans
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