The Leader, Area Program, ensures the overall quality of service delivery and the technical aspects of construction services in a region. This includes communicating, monitoring and meeting key performance indicators for the service line. The incumbent conducts regional audits to assess compliance as well as risk management within the geographic area, including monitoring activities and reporting on risks that will affect the regional service line. The incumbent manages the Client-Partner relationship at a regional level within the assigned program.
Primary
- Manage risk, communicate proposed solutions to internal and external stakeholders
- Assist in developing service level arrangements to meet Client-Partner requirements for special or unique programs
- Communicate, monitor and meet regional service line key performance indicators
- Lead service line team to provide required support within the program (e.g. multiple projects and contracts involving varying complexities, values, disciplines and costs)
- Implement risk management framework for the service line (e.g. monitor activities and report on risks)
- Ensure dissemination and understanding of service line information within the region
- Ensure service line compliance with corporate policies and procedures
- Ensure the integration of security considerations into service delivery
- Promote business development for the service line in the region
- Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders
- Ensure quality standards are met, in line with corporate and Client-Partner expectations
Other
- Provide support to service line initiatives
- Other duties as assigned
General and Specific Knowledge
- Best practices, methods, trends and legislation in construction, engineering and architecture
- Procurement mechanisms
- Service line policies and procedures
- Project, contract and risk management principles
- Health and safety management
Formal Education and/or Certification(s) and Experience
- Minimum: college diploma in engineering, applied science or related field with eight years’ relevant experience, or the equivalent
- Preferred: university degree in one of the above fields and/or applicable certification or licence (e.g. Certified Engineering Technologist, Association of Architectural Technologists of Ontario, P.Eng)
Abilities
- Use applicable computer software and operating systems
- Apply project, contract and risk management techniques
- Demonstrate leadership skills
Development and Leadership
- Provide functional oversight and leadership for service line personnel
Working Conditions
- Typical office environment with occasional travel
- Some work may be located on construction sites; incumbent may occasionally be required to wear basic safety equipment
Check out your benefits
Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.
Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.
Your package includes:
Health and Wellness
Health and Wellness
- 100% employer-paid annual sick leave, and health and dental premiums
- $400 wellness allowance to help cover expenses such as a gym membership
- $1,500 for mental health services on top of regular $1,500 paramedical coverage
- Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans
Home and Family
- Life, accidental-death, and short-term disability insurance
- Enhanced inConfidence employee and family assistance program
- Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
- Flexible workplace options, including $400 allowance every two years, to support working from home
Leave and Retirement
- Public-service pension
- Comprehensive vacation and other paid-leave plans, along with deluxe travel benefit plans
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