Competition No.: 2025-091
Position: Direct Service Worker (Multiple Vacancies) 
Classification:  DSW Pay Scale: $62,519.94 - $88,810.47
Conditions: 
·         Full Time Permanent (Unionized)
·         An Eligibility List may be established for future openings
·         Preference will be given to internal candidates
Location: 1410 Mountain Avenue, Winnipeg
Closing Date:  January 12, 2026
How to apply: Email: [email protected] Fax: 204-594-0499
 

 

Reporting to the Unit Supervisor, the Direct Service Worker is responsible for managing both short and long-term case protection and child-in-care files. This role ensures compliance with all Child and Family Services acts, regulations, and standards, while supporting families and prioritizing the safety and well-being of children in alignment with Southeast cultural and community values.

·         Providing protection and prevention services to the children and families of the designated First Nations community.

·         Carrying and managing caseloads specific to Family Protection and Children-In-Care with prescribed timelines.

·         Working in and intervening with crisis situations in an appropriate and timely manner.

·         Establishing and maintaining partnerships with community resources for clients as well as team members.

·         Participating in Agency events, training, and working flexible hours as required.

·         Group facilitation; team building and decision-making; taking initiative; problem-solving, leading, planning, coordinating, and facilitating meetings; de-escalating conflict; and provide solutions.

·         Excellent case and file management skills; stress management; time management; and documentation detail (e.g., CFSIS, IM, etc.).

·         Working in a team-based environment as well as independent responsibilities.

·         Willing and able to travel to designated First Nations communities and rural areas as required.

·         Other duties as assigned.

·         Bachelor of Social Work (an equivalent combination of education and experience may be considered).

·         A minimum of two (2) years’ experience in front-line case management with Children-in-Care and families.

·         Experience conducting investigations including gathering and analyzing information to implement appropriate action(s)

·         Demonstrated working knowledge of and familiarity with: 

o   Indigenous culture and an understanding of the rural cultural environment.

o   The Child and Family Services Act; The Adoption Act; An Act respecting First Nations, Inuit and Métis children, youth, and   families; Indigenous child welfare practices; First Nations history; and colonization.

o   Crisis intervention; child protection investigations; assessment of high-risk situations to determine appropriate response times.

o   Substance abuse; family violence; child abuse/neglect; grief and loss issues; and community resources.

·         Excellent verbal and written communication skills (specific to documentation and report writing).

·         Working knowledge of Microsoft Office (i.e., Word, Excel, and Outlook), CFSIS, and IM.

·         Valid driver’s license; a reliable vehicle.

·         Satisfactory Criminal Record; Child Abuse Registry; and Prior Contact Check.

 

Preference will be given to Southeast members and Indigenous (First Nations, Métis, or Inuit) candidates meeting the position requirements. All Indigenous applicants are asked to self-declare within their cover letter. We thank all applicants; however, only those candidates selected for an interview will be contacted.