Process Development Officer

Winnipeg, MB

• Competitive salary and comprehensive benefits package.
• Defined-benefit pension plan for long-term financial security.
• Nine-day work cycle, typically resulting in every other Monday off to support a balanced approach to work, family life and community.
• Flex-time and partially remote work schedule (providing the option to work remotely 3 days per 2-week period), depending on nature of work, operational requirements and work location.

• Participate in designing and documenting COO administrative processes and transactions to standardize across business units/divisions. 
• Participate in cross-functional and cross-disciplinary teams within the Business unit for the development of business processes and support resolution of complex issues. 
• Contribute to section team in being an expert in business processes. 
• Provide research and contributes to recommendations in developing a framework to monitor and measure the success of standardized administrative processes. 
• Review and recommend updates to processes as new best practices emerge. 
• Provide assessments and recommendations in identifying, evaluating, and prioritizing  administrative process initiatives. 
• Develops and provides recommendations and guidance in implementing new/updated processes.
• Liaise with other Business Units, with respect to enterprise-wide processes & continuous improvement. 
• Manage and maintain process register.
• Manage and maintain administrative process documentation library for the Business Unit. 
• Review and audit administrative processes through data analytics.

• A four year degree in Business/Commerce, Business Analyst, or other related discipline from a university of recognized standing plus two years related experience;
  OR
• A two year diploma in Business or other related discipline plus four years' experience.
• Experience in developing business process documentation and process mapping. 
• Knowledge in Business Process Management methodologies and software. 
• Working knowledge of process analysis and improvement, business transformation and project management methodologies (i.e. Lean Six Sigma, change management etc.).
• Aptitude for data analytics (qualitative and quantitative).
• Demonstrated ability to prioritize work assignments.
• Proven ability in performing problem solving functions and follow-up.
• Demonstrated ability to build trust & influence.
• Demonstrated high proficiency level in developing business processes.
• Ability to perform in and in a cross-disciplinary team environment.
• Creative, self-motivating and capable of devising solutions to broadly defined objectives.