Full-time with comprehensive benefits
Tillwell is looking for a compassionate, detail-oriented professional to join our small, dedicated team. This is specialized work involving the dignified aftercare of pets who have passed away. It's meaningful, emotionally rich work. While some days are challenging, the fulfillment comes from helping families through their hardest moments and building something new from the ground up.
What You'll Do
- Respectfully care for deceased animals at every step
- Perform in-home removals and collect animals from veterinary clinics throughout Winnipeg and the surrounding region (with travel as far as the Brandon area), using the company vehicle
- Operate aquamation equipment (water-based cremation). Full training provided
- Create memorial items, including clay paw prints, fur clippings, and keepsakes for families
- Use Google Workspace and Quo phone system to track every step of the process with absolute accuracy
- Package and label cremated remains with complete precision (no exceptions—details are everything here)
- Build and maintain trusted relationships with veterinary clinic partners
- Communicate with grieving pet owners and veterinary staff with kindness, empathy, and professionalism
- Support families through grief while coordinating logistics throughout the entire process
- Help establish operational standards for our 7-day service model as we scale
- Optional: Develop new veterinary partnerships through relationship-based outreach (commission opportunities available)
Who You Are
- Compassionate, steady, and grounded, even around grief
- Organized and meticulous. This is a high-trust environment, and you understand that in this work, there are no mistakes
- Comfortable working with deceased animals
- Able to lift 70lbs independently and 140lbs with two-person assistance
- Have a clean driver's abstract and reliable transportation
- Responsible and reliable—our families and veterinary partners depend on us
- Able to communicate with warmth and clarity, both in writing and in person
- Someone who can handle a job that sounds sad on the outside but feels incredibly meaningful on the inside
- Excited by startups and ready to help build operational standards that will eventually scale
- Someone who loves animals
Why This Work Matters
Families trust us with the final care of their beloved companions. We take that responsibility seriously.
At Tillwell, we believe that death care is health care. We're a B Corp-certified company reimagining end-of-life services through aquamation and ecological renewal—a gentle, water-based process that uses 90% less energy than traditional cremation. Tillwell plants trees by dedicating 5% of its annual net revenue towards urban canopy maintenance and renewal through our partnership with Tree Canada and municipalities like the City of Winnipeg.
We're a trusted aquamation partner for veterinary clinics across Manitoba, with regional partnerships that reflect our commitment to excellence and compassionate care.
As our first employee, you won't just be filling a role—you'll be defining it. Your work building our Manitoba operations becomes the foundation for expansion. If you're the right fit, you'll find this job surprisingly fulfilling and purpose-driven.
Before You Apply
Please take a moment to understand who we are:
- Visit our website: www.tillwell.ca
- Read about aquamation and our B Corp mission: https://www.bcorporation.net/en-us/find-a-b-corp/company/tillwell-inc/ & https://tillwell.ca/environmental-initiatives/
- Make sure this work resonates with you
Not Required, But May Be Beneficial to Have:
- Experience in veterinary services, animal care, social work, and funeral services
- Background in operations, logistics, or process-driven work environments
- Familiarity with chain-of-custody processes or tracking systems
- Comfort with technology and documentation software
- Experience building relationships with professional partners: clinics, hospitals, businesses
- Artistic or creative background (memorial creation can be a creative outlet)
- Military experience (discipline, SOPs, attention to detail)
What We Offer
Compensation & Growth:
- $45,000-$65,000 annual base salary (based on experience and qualifications)
- Performance bonuses tied to operational excellence
- Commission opportunities for partnership development
- Potential stock options for exceptional candidates
- Clear pathway to regional leadership as we expand operations
Benefits:
- Comprehensive health, dental, and life insurance
- Professional development and training support
- Mental health and wellness resources (this work requires emotional resilience)
- Paid time off
The Opportunity: You'll be Employee #1 in a B Corp startup that's disrupting an industry. Your voice shapes how we operate, how we serve families, and how we grow across Canada. This is a chance to build something meaningful from the foundation up.
Physical & Practical Requirements
- Ability to lift 70lbs independently and 140lbs with assistance
- Clean driver's abstract required
- Reliable transportation to and from work (we are rurally located and beyond municipal bus routes)
- Ability to work a flexible schedule, including weekends and some holidays (as Tillwell operates 7 days a week)
- Proficiency with Google Workspace (G Suite) and Quo (formerly OpenPhone), or willingness to learn
Job Type & Schedule
Full-time, 40 hours per week. Tillwell will operate 7 days a week, which means your schedule will include a mix of weekdays and weekends (including some holidays). Early on, you'll have input into how we structure scheduling and coverage.
Ready to talk?
Submit your resume along with a brief cover letter explaining:
- Why death care work resonates with you
- What draws you to this specific role
- Why you're interested in joining a startup
Generic applications will not be considered. We want to hear from you specifically.
Contact: [email protected] attn Dwayne Till
Learn more: www.tillwell.ca
- Tillwell welcomes applications from all qualified candidates and is committed to providing an inclusive, supportive workplace.
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