Case Aide Worker
Waywayseecappo Child & Family Services Inc. (WWCFS) is seeking a dedicated Case Aide Worker to support Protection Workers in providing safe, coordinated, culturally respectful, and family-centred services to children and families.
The Case Aide Worker assists with home visits, supervised family visits, documentation, appointments, and access to community resources. This position supports children’s safety and well-being while respecting the values, traditions, and teachings of Waywayseecappo First Nation.
Key Responsibilities
- Assist Protection Workers with case-related activities, case files, documentation, and service coordination.
- Support home visits and supervised family visits, documenting observations accurately and objectively.
- Promptly report child safety concerns, changes in family circumstances, and other significant observations to the assigned Protection Worker or Supervisor.
- Maintain accurate and timely case notes, records, and information in CFSIS and other Agency systems.
- Help families understand service plans, appointments, and available supports as directed by the Protection Worker.
- Assist families in accessing medical, educational, counselling, social, cultural, and community services.
- Assist with scheduling appointments and coordinating transportation for children and families.
- Collaborate with Agency employees, schools, health providers, and community organizations as directed.
- Assist with preparing documentation for case planning, reviews, reports, and court proceedings.
- Attend court and other legal proceedings with Protection Workers as required.
- Maintain confidentiality, professional boundaries, and culturally appropriate practices.
- Perform other related duties as assigned.
Qualifications and Skills
- High school diploma or equivalent is required.
- Post-secondary education or coursework in Social Work, Child and Youth Care, Human Services, Psychology, Indigenous Studies, or a related field is an asset.
- Experience supporting children and families in a social services, child welfare, or community setting is an asset.
- Experience working with First Nation children, families, and communities is an asset.
- Knowledge and understanding of Anishinaabe culture, traditions, and teachings.
- Basic knowledge of child development, family dynamics, child safety, and child and family services practices.
- Knowledge of community resources, confidentiality, professional boundaries, and record-keeping practices.
- Strong communication, interpersonal, organizational, and time-management skills.
- Ability to observe, document, and report information accurately and objectively.
- Ability to remain calm and professional when supporting families experiencing crisis or challenging circumstances.
- Ability to follow supervisory direction, manage competing priorities, and work independently and as part of a team.
- Proficiency with Microsoft Office and willingness to learn CFSIS and other Agency systems.
- Ability to understand and speak Ojibway is an asset.
Conditions of Employment
- Satisfactory Criminal Record Check with Vulnerable Sector Search, Child Abuse Registry Check, and Prior Contact Check.
- Valid Class 5 Manitoba Driver’s Licence and access to reliable transportation.
- Willingness and ability to travel and work flexible hours, including evenings and weekends when required.
- Willingness to attend court proceedings and participate in ongoing training and professional development.
Work Environment
This position involves work in office, community, and family home settings, with regular travel. Duties include sitting, standing, walking, bending, carrying, and occasional lifting of up to 25 pounds. Applicants must be able to maintain professionalism in emotionally demanding and potentially stressful situations.
How to Apply
Please submit your resume and cover letter to:
Tamara Clearsky, Director of Human Resources
Waywayseecappo Child & Family Services Inc.
Email: [email protected]
Waywayseecappo Child & Family Services Inc.
Email: [email protected]
Please indicate “Case Aide Worker” in the subject line.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
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