Network Specialist

Winnipeg, MB

• Competitive salary and comprehensive benefits package.
• Defined-benefit pension plan for long-term financial security.
• Enjoy a work schedule that typically provides every second Monday off (subject to location and operational requirements), supporting a balanced approach to work, family life and community.

• Working as a support specialist for Operational Technology (IT/OT) network systems and associated infrastructure (Networking, Firewalls, Load balancers, and Multifactor Authentication systems), provide technical support for network related deployment, and implementation of the EMS, and Gas environments.
• Participate in the EMS Infrastructure patch management programs and malicious code prevention in accordance with compliance Standards. Complete the day-to-day patching of critical EMS systems.  
• Maintain, and troubleshoot the EMS system, network and associated Operational Technology systems, on a day to day basis, as part of the Infrastructure support team. This may be in conjunction with consultants or vendor representatives.
• Maintain procedures to ensure the day-to-day reliability and availability of EMS applications, subsystems and related interfaces. This includes developing and executing action plans to resolve system performance deficiencies. Additionally, responsible as the primary Subject Matter Expert (SME) for one or more technologies or processes.
• Procurement of networking hardware/software as required.
• Perform and analyze network packet captures.
• Ability to troubleshoot network problems using network analysis tools.
• Work with end users and other technical groups to resolve system problems when necessary.
• Provide 24-hour on call support as part of the EMS Infrastructure on call rotation.
• Keep abreast of Information Technology advances and methods used to maintain and enhance EMS and OT systems.
• Respond to system emergencies at any time.

• A two year Diploma in Computer Programming or Electronic or Computer Technology from an institute of recognized standing and a minimum of five years related experience in the field of information/computer technology. 
• Demonstrated ability in the implementation, maintenance, problem detection and resolution in the following areas:
  - Networking
  - Firewalls
  - Local Balancers
  - MFA Authentication Systems
  - Network Monitoring Tools
• Experience with data centre infrastructure (cooling, racking, UPS).
• Demonstrated understanding of change management procedures.
• Understanding of governance, compliance, and security standards such as NIST or NERC CIP.
• Familiarity with container tools such as Docker or Kubernetes.
• Familiarity with automation platforms such as Ansible, Puppet, or Terraform.
• Demonstrated knowledge of scripting or programming language (PowerShell, Bash, or Python).
• Ability to solve complex problems during periods of high stress.
• Ability to interpret technical material quickly and concisely.
• Continuously update and maintain technical knowledge in keeping with the changing technology.
• Physically capable of performing all the duties of the position.
• Dependable with mature judgement.
• Ability to work anytime during a twenty four hour period to provide system availability.
• Willingness to work long and unusual hours and travel both in and out of province as required.
• Reside within the headquarters zone.
• Possess a valid Province of Manitoba Driver's Licence with appropriate classification.
• Must have completed Standards of Conduct training, or be willing to complete within two weeks of start date.
• Must obtain and maintain a current Personnel Risk Assessment and a "Clear" security rating in accordance with Manitoba Hydro policy P513.