Cyber Support Engineer

Winnipeg, MB

• Competitive salary and comprehensive benefits package.
• Defined-benefit pension plan for long-term financial security.
• Enjoy a work schedule that typically provides every second Monday off (subject to location and operational requirements), supporting a balanced approach to work, family life and community.

• Responsible for leading the design, support, maintenance, architecture, and evolution of Security Information and Event Monitoring (SIEM), IT Service Management (ITSM), and related applications at the control center.
• Lead System Operations staff to map complex work and compliance processes for analysis and optimization. Implement, deploy, and support optimized processes leveraging the CMDB, SIEM, and Change Management systems. 
• Participate in planning, design, on-going development, analysis and support, coordination, implementation, maintenance, security, operation, and monitoring of EMS and OT data systems within the system control centers. 
• Assist in the development and execution of the System Support NERC Critical Infrastructure Protection (CIP) compliance program and Gas CER regulation.
• Apply DevSecOps principles wherever possible in development, testing, and maintenance of supported systems.
• Provide maintenance and support for all categories of applications used by System Control and related departments at the control centers.
• Keep abreast of data and data system advances applicable to EMS and OT systems. 

• A four-year degree in Computer Science or Computer Engineering from a university of recognized standing with a minimum of four years of directly applicable design and systems architecture experience.
• Critical Infrastructure Protection (CIP) Training is required and must be completed no later than two weeks after the start date.
• Must have completed Standards of Conduct training, or be willing to complete within two weeks of start date.
• Obtain and maintain a current Personnel Risk Assessment and a "Clear" security rating in accordance with Manitoba Hydro policy P513.
• Knowledge of cybersecurity frameworks such as NIST, SOC, ISO, COBIT, COSO, ISO and CMMC and relevant certifications in cyber security such as CISSP, CRISC, CCSP, CISA and CISM would be an asset.
• Certification in ITIL would be considered an asset.
• Demonstrated effectiveness in performing engineering analysis, developing solutions, integrating software solutions and software development best practices. Demonstrated effectiveness in providing technical guidance and problem management skills for the ongoing operations of computer systems.
• Demonstrated experience in the support and maintenance of systems such as SIEM, ITIL, Automation platforms, Visual Studio .Net, PowerShell, Internet Information Server, VMware, SANs, scripting tools and utilities would be an asset. 
• Demonstrated effectiveness in providing technical guidance and problem management skills for the ongoing operations of computer systems.
• Demonstrated knowledge of NERC CIP standards and compliance.
• Demonstrated ability to handle several concurrent tasks in an efficient and organized manner.
• Demonstrated ability to establish and maintain successful working relationships with external and internal contacts in multiple departments and positions.
• Demonstrated initiative and enthusiasm in handling involved and complex technical problems.
• Adept in the latest technological developments, continuously update and maintain technical knowledge in keeping with the changing technology. Be a leader in optimizing complex work processes through technology innovation.
• Possess a valid Manitoba Driver's Licence.