Employment and Income Assistance Counsellor

Government of Manitoba

Posted: 1 month ago Closes: Apr 03, 2025

Job Location: Brandon, Manitoba

Job Type: Full Time

How To Apply: https://jowadm.intranet.mbgov.ca/jowadm/adminSingleBulletinGenerate.action?ID=127999

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Employment and Income Assistance Counsellor
SP3 Social Services Worker 3
Regular/full-time
Department of Families
Regional Social Services Branch, Western Region , Community Service Delivery
Brandon MB
Advertisement Number: 43934
Salary(s):  SP3 $58,271.00 - $76,882.00 per year
Closing Date: March 30, 2025

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This competition is designated for Indigenous people, visible minorities and persons with disabilities. Only applicants who self-declare at the time of application will be eligible for further consideration.

An eligibility list may be created to fill similar positions within Brandon and surrounding areas, and if established will remain in effect for 12 months.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

Introduction
The Department of Families is seeking highly motivated and empathetic individuals to fill an Employment and Income Assistance (EIA) Counsellor position within Brandon area.

Candidates who are currently enrolled in post-secondary education in Social Services, who will be graduating in the next six (6) months are encouraged to apply. Candidates that do not meet all essential criteria may be considered for development opportunities (underfill) at a commensurate rate of pay (SP1-SP2) and duties may be modified accordingly. The expectation of the successful candidate would be to achieve the full working level based on a developmental learning plan.

To be considered for this competition, you are required to submit the Application Screening Form, a resume and a cover letter to the Public Service Commission by email at [email protected]. Please indicate the Advertisement number and position title in the subject line.

Click here to access the Application Screening Form.

Conditions of Employment:
  • Must be legally entitled to work in Canada
  • Must have a valid full stage Class 5 driver's licence and the ability to travel within the Province of Manitoba.
  • Must be available to work evenings, weekends and statutory holidays on occasion.
  • Must provide current and satisfactory Criminal Record Check (including Vulnerable Sector Search).
  • Must provide current and satisfactory Child Abuse Registry Check.
  • Must provide current and satisfactory Adult Abuse Registry Check.

Qualifications:
Essential:
  • Post-secondary education in the social services field. This may include a certificate, diploma or degree. An equivalent combination of education, training and experience within the social services field may be considered.
  • Experience working with individuals/families from diverse backgrounds (cultural, financially disadvantaged, persons with disabilities, socially disadvantaged, newcomers, etc.) who may face multiple barriers and challenges such as addictions, mental illness, disability and employment.
  • Ability to manage conflict in a calm, assertive and respectful manner.
  • Strong English written communication skills
  • Effective English verbal communication skills.
  • Strong interpersonal skills.
  • Ability to independently problem-solve with understanding and empathy while also ensuring that Legislation and policy are appropriately and equitably applied.
  • Ability to set priorities, to organize and exercise initiative in a complex and fast-paced work environment with high-volume caseloads and competing demands.
  • Ability to work effectively in a team environment with participants, other programs and external resources.
  • Proficiency in MS Office (Word and Outlook).
Desired:
  • Case management experience in a social service setting. 
  • Knowledge of Employment and Income Assistance programs through awareness and/or lived experience.
  • Ability to read, write and verbally communicate in French (required for some positions only).

Duties:
Who you are:
  • You have strong interpersonal communication skills and you interact with people with dignity, respect, objectivity and the desire to actively listen and learn.
  • You are a great listener, you can articulate clearly and you understand the importance of looking beyond what is at the surface, and you can maintain flexibility in your approach and planning with participants and their families.
  • You are open to collaborating with your co-workers and others to better meet the needs of your participants. You are also adaptable to changes in workload, policies and procedures.
  • You are comfortable with technology, using multiple computer and business programs.

The EIA program is a program of last resort that provides financial and other assistance to eligible Manitobans who have no other way to support themselves or their families. The program works with persons living with disabilities to meet their specialized needs and ensure inclusion in the community while also partnering with employable participants and their families to encourage access and participation in the workforce.

Apply Now:
Advertisement # 43934
Talent Acquisition
Human Resource Services
600-259 Portage Avenue
Winnipeg, MB, R3B 2A9
Phone:  204-945-7518
Fax: 204-945-0601
WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE ADVERTISEMENT NUMBER AND POSITION TITLE IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.

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